All Systems Operational
Application   Operational
API   Operational
Bank Feeds   Operational
Website   Operational
Learn Center   Operational
Email Operational
App Email   ? Operational
Support Email   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 26, 2018

No incidents reported today.

Feb 25, 2018
Resolved - We've been informed that the emergency maintenance has been completed, and everything is back to normal. Thanks for your patience.
Feb 25, 08:46 UTC
Monitoring - Our upstream bank feed provider has informed us that they are currently performing emergency maintenance on their systems, finishing at 10am UTC / 2am PST / 11pm NZT. During this time you may experience periods of being unable to sync your bank feeds. We apologise for the disruption.
Feb 25, 07:37 UTC
Feb 24, 2018

No incidents reported.

Feb 23, 2018
Resolved - The issue has been fixed upstream, and the website is back.
Feb 23, 19:28 UTC
Identified - Our website https://www.pocketsmith.com is currently not accessible due to a connectivity problem with our upstream server provider. The main PocketSmith application and API are not affected.

The provider is currently working to resolve this problem. In the meantime we're directing people straight to the main application. We apologise for the inconvenience!
Feb 23, 19:10 UTC
Feb 22, 2018

No incidents reported.

Feb 21, 2018

No incidents reported.

Feb 20, 2018
Resolved - The unexpected outage has been resolved. It was a result of a configuration issue when we deployed a new feature this morning.
Feb 20, 21:14 UTC
Investigating - We're currently experiencing some unexpected downtime. The team has been alerted, and are now investigating.
Feb 20, 21:03 UTC
Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.