Update - The configuration change has been effective and PocketSmith is back to normal for any affected users. The incident at AWS is still ongoing, and as such we'll continue to monitor.
Oct 23, 02:05 UTC
Monitoring - AWS are currently dealing with a denial-of-service attack on part of their infrastructure, which has lead to the connectivity issues some users are experiencing to PocketSmith.

We've implemented a configuration change recommended by AWS which should improve connectivity for any affected PocketSmith users. We'll continue to monitor.
Oct 22, 22:32 UTC
Identified - The provider in question, Amazon Web Services, has acknowledged an intermittent connectivity issue which they're actively working to resolve.
Oct 22, 20:08 UTC
Investigating - The PocketSmith web application may not load correctly for a small number of users. This appears to be due to a global internet issue affecting many websites.

If you are affected, try using a different internet connection or tether to your mobile if possible.

For advanced users, using a different DNS server should remedy the problem.
Oct 22, 19:08 UTC
Application Operational
API Operational
Bank Feeds Operational
Website Operational
Learn Center Operational
Email Operational
App Email ? Operational
Support Email ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.