Identified - Some ASB Bank (New Zealand) customers may have received a security notice email warning about a login from the United States of America.

These logins are a normal part of the bank feed syncing process, run by our upstream provider Yodlee. The security notices are being sent because of a change Yodlee have made to the location they connect to ASB Bank from. They are currently connecting to ASB from their United States-based cloud, rather than locally from Australia/New Zealand.

We are working with Yodlee to revert back to connecting to ASB locally, which should stop the security warning emails from being sent.
Jun 7, 21:55 UTC
Application Operational
API Operational
Bank Feeds Operational
Website Operational
Learn Center Operational
Email Operational
App Email ? Operational
Support Email ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 18, 2021

No incidents reported today.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

Unresolved incident: Security notice emails being sent to some ASB Bank users.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.