PocketSmith Status

All Systems Operational

Application Operational

API Operational

Bank Feeds Operational

Website Operational

Learn Center Operational

Email Operational

App Email Operational

Support Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 23, 2018

No incidents reported today.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018

Partial outage of bank feed service

Resolved - We can confirm that everything is fully operational, and all bank feeds should now appear as normal again. Please get in touch with us should you notice anything out of order. Thanks again for your patience, we're sorry for the inconvenience!
Sep 10, 01:50 UTC

Monitoring - Our provider has confirmed they found the source for the issue and have fixed it, and the errors we were seeing have stopped occurring.

We'll monitor error rates and fix any affected bank feeds on our side, and then confirm here. We appreciate your patience!
Sep 9, 23:35 UTC

Update - Error rates appear to be lowering, however we're still seeing issues with some API calls. The provider's operations team are investigating on their side. Will keep you posted, apologies again for the interruption.
Sep 9, 22:51 UTC

Identified - We're experiencing high error rates for API calls made to our bank feed service provider, meaning you may find that your bank feeds do not finish syncing and may disappear from the Account Summary page. We've alerted our provider to this issue, and they're currently investigating.

Note that this is only temporary, and you will not need to attempt to re-add your bank feeds.

We're very sorry for the inconvenience, we'll post updates here as we find out more.
Sep 9, 22:37 UTC